#Understanding mediainfo how to
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But there's a little more information you can provide that would help us on the way to getting you solutions.

#Understanding mediainfo movie

Having this metadata helps us make sure that the files we're testing with closely match the characteristics of your movie file. With this information, SyncSketch Support can create a similar movie file that may exhibit the same behavior, allowing us to come up with a solution. Performer : Blender Foundation 2008, Janus Bager Kristensen 2013Д¬omment : Creative Commons Attribution 3.0 - ДЇormat profile : settings : CABAC / 4 Ref FramesДЇormat settings, Reference frames : 4 framesД®ncoding settings : cabac=1 / ref=4 / deblock=1:1:1 / analyse=0x3:0x133 / me=tesa / subme=11 / psy=1 / psy_rd=0.40:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=16 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=2pass / mbtree=1 / bitrate=8000 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:0.60ДЇormat settings : Joint stereo / MS StereoД®ncoding settings : -m j -V 4 -q 3 -lowpass 17.5 -b 160 Movie name : Big Buck Bunny, Sunflower version

It will look something like this: GeneralД¬omplete name : /Users/customer/Movies/testmedia/bbb_sunflower_2160p_60fps_normal.mp4 You can remove anything you see that you don't care to reveal, like the folder names up at the top. The file this creates is a bit cryptic to those who are not video compression nerds, but it is a simple text file that will allow you to feel confident that you are not revealing any protected data. Simply drag the source movie file onto the application window or icon, then under the File menu, select Export:

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It's free to download from the MediaArea web site, And can also be installed from the Mac App Store for US$1 (which adds useful integration features). You can use the online version, but it's a handy utility to have for examining differences between videos, so it's also useful to have as a Mac or Windows app. There is a utility called MediaInfo that will conveniently create a text file with the metadata we need that you can send to us. What's more, there's an easy way to provide us the detailed metadata we need without revealing a single pixel of the actual movie data. And if we can reproduce it, we can usually fix it. However, we can try to reproduce the problem on our end if we have sufficient information about the troublesome movie file. is a bit too cumbersome just to resolve a support issue. We understand, however, that this is not always possible, and that arranging nondisclosure agreements etc. The best way to work with SyncSketch Support is to provide us a password-protected link to the review that demonstrates the trouble. Occasionally, one format or another will cause problems when uploaded into SyncSketch.

There is a nearly limitless variety of ways to create a digital video clip.

#Understanding mediainfo how to

How to use MediaInfo to Troubleshoot Videos How to provide SyncSketch Support with the information we need to correct problems without relinquishing protected content